About J & J Pool Spa and Billiards
J & J Pool Spa and Billiards is a trusted provider of pool and spa products and services. Customers praise the business for its helpful staff, reliable service, and quality products. The company has assisted customers in setting up new pools and hot tubs, and they offer excellent customer support even years after the initial purchase. Customers appreciate the competitive pricing and the team's dedication to ensuring customer satisfaction. J & J Pool Spa and Billiards is a reliable choice for those seeking pool and spa solutions. They are quick to respond and very knowledgeable about all aspects of the spa, trying to help over the phone before sending a tech. It is easy to pick out a hot tub with J&J, as they are knowledgeable and not pushy, even coming out to show customers how to use chemicals and care for their hot tub. Customers have had a great experience, getting a great deal and good financing, with the team being very patient. While the service is good, there are whispers about employee conduct that may not make it a family-friendly environment.
Had a great experience, very professional,and friendly would recommend.
I have used J&J several times for all Maintnance needs for my spa. They all are quick to respond and very knowledgeable about all aspects of the spa and try to help over the phone before they simply send a Tech. 5-stars
Our family started off with the Sam's club pool when our children were young. We also purchased a used hot tub from J and J not knowing how often we would use- or how long either of them would last. Fast forward a few years and we now have a brand new hot tub and a permanent above ground pool from J and J. The kids may now be adults and be moving on, but mom and dad sure enjoy the luxury that J and J has provided us over the years. The staff is so helpful with any help we may need. And on another note, if you don't already have a robotic cleaner for your pool, it is a lifesaver! J and J helped us get the perfect one for our pool!