Reviews for UnityPoint Clinic Family Medicine - Southglen
Write a reviewFrom UnityPoint Clinic Family Medicine - Southglen
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.3/5 Nextdoor: 19 ❤️UnityPoint Clinic Family Medicine - Southglen
6520 SE 14th St, Des Moines
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I recently took my 5 month old daughter here to be seen & tested for COVID. I was on day 5 of my own COVID infection. I called the clinic ahead of time to let them know & they said I could bring her. Upon arrival we were checked in quickly & put into a room away from others. The entire staff could not have be more understanding or accommodating. We recurved great care here from Dr. Even. I also love that you can sometimes get same day appointments. We will be back.
Although the nurses are always nice the doctors need help. I assume if your going to work with children have patience. What little kid likes stuff being poked in their eyes and I’m not even talking a five minute fit I’m talking less than 2 minutes trying to poke her hurt eye and having no compassion for the fact that she was a scared 7 year old. Not my first bad experience with doctors here. They got me in quick and the nurse practitioner seemed very kind.
Check in was fast. Waiting was about 1/2 hour, which is not all that long given it's an urgent care and everyone is a walk - in. The receptionist set me up to provide a sample to be analysised by the lab, so the results would be available when the health care provider came into the exam room. The medical assistant was very friendly and took my vitals quickly. There was a short waiting period before the PA came into the exam room. He asked a lot of questions to help him decide a course of action for me. I thought his physical exam of me was not only thorough, but quick. I found common ground with both receptionist and medical assistant and actually had fun conversations...read full review