About True Comfort Heating and Cooling
True Comfort Heating and Cooling, based in Des Moines, IA, is a highly regarded family-owned business known for its reliable HVAC services. Customers appreciate the easy scheduling and prompt service, often receiving help within days. The technicians are friendly, knowledgeable, and honest, with a focus on customer comfort. One technician's thoroughness and attention to detail, such as fixing a minor issue during an AC tuneup, exemplify the company's commitment to quality work. Many customers are eager to recommend True Comfort to others, highlighting their positive experiences with this trusted local company. Recent reviews show the company’s technicians quickly identify problems and fix them effectively, even saving customers from costly replacements. Customers also praise the professionalism and cleanliness of installations, as well as the technicians’ knowledge about the systems they work on. Overall, True Comfort is known for excellent service and honest work that keeps customers comfortable year-round.
I called six different companies and true comfort was the only one that called back. They showed up when they said, and Logan the guy who came and worked on. It was courteous, professional, informative, and did an excellent job. Very satisfied.
I called after our previous HVAC contractor closed it's doors and we were crazy worried as we had a 4yo system that had failed. Sarah answered quickly when I called and was super nice. They were the ONLY shop that not only told me not to worry as they could help if we were under warranty with the manufacturer, but assured me they'd help get us sorted regardless. Fast forward two weeks, they not only handled getting our replacement furnace from Luxaire, but also have it installed. Their techs are super courteous, clean and efficient workers, and were all very good communicators about what all they needed to do before and during their work. We are thrilled to have found a wonderful company to work with and look forward to getting our maintenance done in the future.
Called for air service and had same day diagnosis that our system was no longer operational. Our options were explained the next business day. We had a new system installed in a new location along with a new ducts and a hot water heater. This team was a joy to listen to while they worked! They cleaned as they went and apologized when they had to run a saw or anything that would make noise.