My wife and I have been tax clients of RSM Des Moines for almost 17 years. Ten days ago I received an email saying I was no longer connected to the Tax Caddy system, the system for uploading tax information and for them to share tax returns. Given that tax season is coming up soon, I emailed the tax accountant who has prepared our returns for the past few years to find out what was going on. The email bounced back. We are in Australia now and RSM is in Des Moines Iowa, there’s a pretty narrow window in which to make phone calls. So, at midnight my time, 8am Des Moines, I called the phone number for the tax accountant and found it was not someone else’s extension.... read full review
January 2023
My wife and I have been tax clients of RSM Des Moines for almost 17 years. Ten days ago I received an email saying I was no longer connected to the Tax Caddy system, the system for uploading tax information and for them to share tax returns. Given that tax season is coming up soon, I emailed the tax accountant who has prepared our returns for the past few years to find out what was going on. The email bounced back. We are in Australia now and RSM is in Des Moines Iowa, there’s a pretty narrow window in which to make phone calls. So, at midnight my time, 8am Des Moines, I called the phone number for the tax accountant and found it was not someone else’s extension.... read full review
February 2022
Wow what an amazing place with amazing people! This company sets the standard for how the accounting industry should treat their clients and employees. They are timely, accurate, and insightful. Truly an industry leader.
My wife and I have been tax clients of RSM Des Moines for almost 17 years. Ten days ago I received an email saying I was no longer connected to the Tax Caddy system, the system for uploading tax information and for them to share tax returns. Given that tax season is coming up soon, I emailed the tax accountant who has prepared our returns for the past few years to find out what was going on. The email bounced back. We are in Australia now and RSM is in Des Moines Iowa, there’s a pretty narrow window in which to make phone calls. So, at midnight my time, 8am Des Moines, I called the phone number for the tax accountant and found it was not someone else’s extension.... read full review
My wife and I have been tax clients of RSM Des Moines for almost 17 years. Ten days ago I received an email saying I was no longer connected to the Tax Caddy system, the system for uploading tax information and for them to share tax returns. Given that tax season is coming up soon, I emailed the tax accountant who has prepared our returns for the past few years to find out what was going on. The email bounced back. We are in Australia now and RSM is in Des Moines Iowa, there’s a pretty narrow window in which to make phone calls. So, at midnight my time, 8am Des Moines, I called the phone number for the tax accountant and found it was not someone else’s extension.... read full review
Wow what an amazing place with amazing people! This company sets the standard for how the accounting industry should treat their clients and employees. They are timely, accurate, and insightful. Truly an industry leader.