Matt came out to clean and provide a check-up on my furnace and a/c. He was courteous and answered my many questions. As a whole, they communicates prior to the appointment to confirm and also called prior to arrival. Metro Heating & Cooling provided great service throughout the process.
September 2024
Erin picked up the call and I could “hear” her smile, she was friendly, explain all options and so helpful. Nick worked on the AC & was great “dumbing it down for me” and was great finding the problem and NEVER pushed for sales, he just explained what was wrong and fixed it. Loved the Metro experience and saved them in my phone for next time. Plus did some shopping around and the “other companies” seem to only want to up-sell me on new everything-ugh but Metro didn’t. Great job all!!!
May 2024
Nick was AWESOME!!! I cleaned the flame sensor before I called, but was working from home so I didn't have time to investigate more. Nick cleaned the burner tubes and got the furnace back in shape! He was courteous, professional, and didn't try to sell me a new furnace even though ours is almost 20 years old. Much appreciated!!!
Matt came out to clean and provide a check-up on my furnace and a/c. He was courteous and answered my many questions. As a whole, they communicates prior to the appointment to confirm and also called prior to arrival. Metro Heating & Cooling provided great service throughout the process.
Erin picked up the call and I could “hear” her smile, she was friendly, explain all options and so helpful. Nick worked on the AC & was great “dumbing it down for me” and was great finding the problem and NEVER pushed for sales, he just explained what was wrong and fixed it. Loved the Metro experience and saved them in my phone for next time. Plus did some shopping around and the “other companies” seem to only want to up-sell me on new everything-ugh but Metro didn’t. Great job all!!!
Nick was AWESOME!!! I cleaned the flame sensor before I called, but was working from home so I didn't have time to investigate more.
Nick cleaned the burner tubes and got the furnace back in shape! He was courteous, professional, and didn't try to sell me a new furnace even though ours is almost 20 years old.
Much appreciated!!!