Massage Heights Ingersoll

Massage Heights Ingersoll offers a dedicated environment for relaxation and wellness, emphasizing the importance of regular massage and skin therapy as a routine part of life. The facility is described as clean and peaceful, creating a soothing atmosphere for clients. Joanna is a standout therapist at Massage Heights, praised for her accommodating nature and her ability to listen to clients' specific needs. Many clients have noted that her massages are exceptional and leave them feeling rejuvenated. The open dialogue during sessions allows for a personalized experience, ensuring that clients leave in a positive state of mind. However, there have been some concerns regarding customer service, particularly related to billing issues. One client experienced a mix-up where their membership credits were not applied correctly, leading to an unexpected charge on their card. The situation escalated due to a misunderstanding with the reception staff, resulting in the client feeling unfairly treated and ultimately having their membership canceled based on incorrect information. Despite this incident, many clients maintain a positive view of the massage services offered, highlighting the professionalism of the massage therapists. Overall, Massage Heights Ingersoll is recognized for its skilled staff, particularly Joanna, and its commitment to helping clients achieve a happier and healthier lifestyle through massage.