For years we had a sewer smell in our basement, especially on cold days. We had had other plumbers out, but they just told us to pour water down the floor drain. That didn't help. So this winter, I thought I would try just one more time. I called on a very cold day, and the plumber came (I think his name was Roy) within 20 minutes, discovered a cause that had not been mentioned before (frozen air vent on the roof), but there was nothing to be done except wait for warmer weather. I accepted that.But then he looked around the basement some more. "Do you have any open pipes, I wonder?" he asked. I was about to say no, we had looked everywhere, but decided... read full review
February 2022
One day I am at ma's house. She says guess what..now the water heater went out and doesn't work. I go downstairs and relight the pilot light. Next morning the water is cold so I look at water heater to see the pilot light is out again. I relight it and stay there and watch it to diagnose what the problem might be. I see when the burner went out the pilot goes out also. So I call my friend who got out of the plumbing and heating business and got a regular daytime job. He just does his HVAC work as a side line.When he comes over I tell him that I need a new gas valve so he takes a look at it. He would have to order the gas valve through the plumbing supply but... read full review
November 2019
My air conditioner was running but not cooling.They worked on it cooled for a month then called them back air worked for a month stopped cooling. Air conditioner is still un fixed got charged a huge bill that they wpuld not work out with us on.
For years we had a sewer smell in our basement, especially on cold days. We had had other plumbers out, but they just told us to pour water down the floor drain. That didn't help. So this winter, I thought I would try just one more time. I called on a very cold day, and the plumber came (I think his name was Roy) within 20 minutes, discovered a cause that had not been mentioned before (frozen air vent on the roof), but there was nothing to be done except wait for warmer weather. I accepted that.But then he looked around the basement some more. "Do you have any open pipes, I wonder?" he asked. I was about to say no, we had looked everywhere, but decided... read full review
One day I am at ma's house. She says guess what..now the water heater went out and doesn't work. I go downstairs and relight the pilot light. Next morning the water is cold so I look at water heater to see the pilot light is out again. I relight it and stay there and watch it to diagnose what the problem might be. I see when the burner went out the pilot goes out also. So I call my friend who got out of the plumbing and heating business and got a regular daytime job. He just does his HVAC work as a side line.When he comes over I tell him that I need a new gas valve so he takes a look at it. He would have to order the gas valve through the plumbing supply but... read full review
My air conditioner was running but not cooling.They worked on it cooled for a month then called them back air worked for a month stopped cooling. Air conditioner is still un fixed got charged a huge bill that they wpuld not work out with us on.