I rarely send reviews but this company has always been great. Always respond as quickly as possible and have great service. I’ve recommended them to friends but several have just said, “l know that’s the only people we call.” If you want fair, great service, this is the company you want.
July 2024
I had family heating and cooling come out and replace my blower motor. It went out again 12 hours later. I called first thing the next morning and talked to Chad (I think the owner) and explained to him a situation I had with the first guy that came the day before and the fact that my air went back out and I was frustrated with the whole thing. He came right over himself, checked it out and determined it was the blower motor that went out again. He left and came back with a bigger motor and even replaced another part and taped, glued and sealed everything up at no extra cost to me. We have had no issues since and my air is working better than before it went out. He explained... read full review
January 2024
I would give more stars if I could. After my initial call to the company I had received s call back within the hour. Shortly after our technician Angel was at our home with in 30 minutes. The part for our furnace needed to be ordered and would arrive the next day. However Angel did not give up there and found a supplier that had the part. He went got the part and returned and fixed the issue at hand. This companies prices were very reasonable, not only will I use them again but would refer them to anyone having issues. Kudos to Family Heating and Cooling for their service. Kudos to our technician for spending so much time and effort to fix our system.
I rarely send reviews but this company has always been great. Always respond as quickly as possible and have great service. I’ve recommended them to friends but several have just said, “l know that’s the only people we call.” If you want fair, great service, this is the company you want.
I had family heating and cooling come out and replace my blower motor. It went out again 12 hours later. I called first thing the next morning and talked to Chad (I think the owner) and explained to him a situation I had with the first guy that came the day before and the fact that my air went back out and I was frustrated with the whole thing. He came right over himself, checked it out and determined it was the blower motor that went out again. He left and came back with a bigger motor and even replaced another part and taped, glued and sealed everything up at no extra cost to me. We have had no issues since and my air is working better than before it went out. He explained... read full review
I would give more stars if I could. After my initial call to the company I had received s call back within the hour. Shortly after our technician Angel was at our home with in 30 minutes. The part for our furnace needed to be ordered and would arrive the next day. However Angel did not give up there and found a supplier that had the part. He went got the part and returned and fixed the issue at hand. This companies prices were very reasonable, not only will I use them again but would refer them to anyone having issues. Kudos to Family Heating and Cooling for their service. Kudos to our technician for spending so much time and effort to fix our system.