Zero stars! Broke my $300 frames and made the optometrist eat the cost. Run the other way. Make sure you don't have your frames sent here!
March 2023
Had nothing short of an awful experience with this lab. I decided to make the switch because of their inexpensive pricing. But you know what they say, you get what you pay for. The quality and quality control was awful. I used this lab for a month before I finally had to pull the plug. We had so many complaints from patients and lens defects that I ended up spending more money fixing the entire mess. I had to send half of the jobs to another lab to finally get the jobs made correctly. At the end of the day they refused to reimburse us for all the jobs with mistakes. I lost several thousands of dollars and several patients in the mere month I used them.
March 2023
Had nothing short of an awful experience with this lab. I decided to make the switch because of their inexpensive pricing. But you know what they say, you get what you pay for. The quality and quality control was awful. I used this lab for a month before I finally had to pull the plug. We had so many complaints from patients and lens defects that I ended up spending more money fixing the entire mess. I had to send half of the jobs to another lab to finally get the jobs made correctly. At the end of the day they refused to reimburse us for all the jobs with mistakes. I lost several thousands of dollars and several patients in the mere month I used them.
Zero stars! Broke my $300 frames and made the optometrist eat the cost. Run the other way. Make sure you don't have your frames sent here!
Had nothing short of an awful experience with this lab. I decided to make the switch because of their inexpensive pricing. But you know what they say, you get what you pay for. The quality and quality control was awful. I used this lab for a month before I finally had to pull the plug. We had so many complaints from patients and lens defects that I ended up spending more money fixing the entire mess. I had to send half of the jobs to another lab to finally get the jobs made correctly. At the end of the day they refused to reimburse us for all the jobs with mistakes. I lost several thousands of dollars and several patients in the mere month I used them.
Had nothing short of an awful experience with this lab. I decided to make the switch because of their inexpensive pricing. But you know what they say, you get what you pay for. The quality and quality control was awful. I used this lab for a month before I finally had to pull the plug. We had so many complaints from patients and lens defects that I ended up spending more money fixing the entire mess. I had to send half of the jobs to another lab to finally get the jobs made correctly. At the end of the day they refused to reimburse us for all the jobs with mistakes. I lost several thousands of dollars and several patients in the mere month I used them.