Strohbehn Veterinary Clinic

Strohbehn Veterinary Clinic, located in Council Bluffs, IA, is a practice with a focus on small animal medicine, surgery, and reproduction. The vets at the clinic are highly regarded, with one client expressing their love for Dr. Strobine and noting the exceptional care their dogs and cats have received over the years. The clinic has been praised for its handling of difficult situations, such as when a pet must be put to sleep. Staff are commended for their kindness and for providing the necessary time and support to pet owners during this emotional process. Pricing at the clinic has been considered reasonable, as one client was pleasantly surprised by the cost of care for their cat. The clinic's team is also knowledgeable, able to accurately diagnose and treat animals, even when their behavior is aggressive or unusual. However, there have been some negative experiences regarding the clinic's receptionists. One client has described an encounter with a rude and pushy receptionist, contrasting the poor treatment they received with the high-quality care provided by the vets. This client felt that one "bad apple" had spoiled their overall experience with the clinic. The same client has reported seeing inappropriate and unprofessional notes made in their dog's medical records by a receptionist. These notes were based on personal feelings and were considered slanderous and a form of silent bullying. The client has requested that these notes be removed from their dog's file. Despite this negative experience with a receptionist, the clinic's vets continue to receive praise for their expertise and dedication to animal care. Clients have expressed gratitude for the care their pets have received over the years and have highlighted the welcoming and helpful demeanor of the vets.