About JCPenney Salon
JCPenney Salon offers a welcoming environment for customers looking to enhance their appearance with professional hair services. Located in Coralville, the salon provides a range of options, including haircuts, hair coloring, styling for special events, keratin treatments, and natural hairstyles. The skilled stylists are experienced in various techniques, catering to both simple cuts and complex styles like braids and wedding hairstyles. One stylist, Radia, has received particular praise for her customer-focused approach. She is recognized for her kindness, patience, and ability to understand client desires. Customers appreciate her detailed explanations about hair care and styling processes, and many feel confident trusting her expertise for their hair needs. The salon aims to make every client feel valued, whether they are looking for a quick trim or a complete transformation. Customers report excellent service and a positive atmosphere, making JCPenney Salon a popular choice for individuals and families alike. However, some reviews also touch on experiences in the broader JCPenney retail space, mentioning inventory challenges and customer service aspects that could be improved. Despite these concerns regarding the store, the salon continues to stand out for its exceptional hairstyling services and a commitment to customer satisfaction. Overall, JCPenney Salon is dedicated to helping clients look and feel their best.
My son just received his first haircut here. The person we had first been scheduled with was smart enough to know they couldn't do it, and the person who DID do it was amazing!
Kudos to Radia who does great work, always customer-focused, kind, patient, and caring. Also, understanding of customer desires...and clear with explanations related to process, albeit color, style, hair care, hair growth. We love you Radia.~Family of 3, all Radia's loyal customers
Radia is the best I have been able to find in years. She told me right away the best way to obtain what I wished for my hair since it has been gone months without a professional haircut, caring about the quality of the haircut , explaining to me in a detailed way the texture of my hair, and the results I would have got if she cut in this or that way. I trusted her expertise and told her I wanted quality over the look, and let her decide how to manage the cut. Luckily I did. She really knows how to manage course and/or thick hair. The styling was exactly how I wanted it, too.