These folks save the day (literally) probably once a week for me. Overseeing many local properties we often have HVAC and plumbing repairs, and Total Comfort always comes to the rescue. Katrina is amazing and always gets priority jobs scheduled asap if needed. She is also more knowledgeable than most office personnel directing calls and making service tickets; she walks me through the jobs and always checks first to make sure it is okay to proceed with larger (costlier) repairs. Wade, the technician is fantastic at his job and has made my life a lot easier! Last, no price gouging ever. Absolutely reasonable pricing and labor costs. Love them!!!
March 2024
Wanted to say thank you to the team at total for getting the furnace up and running again. Brandon did a great job sorting out what was wrong and what was parts were needed to get the heat flowing again.
March 2024
We called our warranty service late last night, due to issues we were made aware of, pertaining to our water heater. A gentleman by the name of Mitch came out the next day! He fixed the issues, including one that had to do with the exhaust ductwork for the CO2 that wasn't screwed in correctly. As a matter of fact he barely touched the water heater when that tubing fell out. In other words had it fallen out, it would have been very dangerous for us with reference to CO2. Thank goodness we have a CO2 detector at least. Anyway, he was a very knowledgeable man. He took pictures to to show and explain to me, what all was happening as I am homebound and not able to go... read full review
These folks save the day (literally) probably once a week for me. Overseeing many local properties we often have HVAC and plumbing repairs, and Total Comfort always comes to the rescue. Katrina is amazing and always gets priority jobs scheduled asap if needed. She is also more knowledgeable than most office personnel directing calls and making service tickets; she walks me through the jobs and always checks first to make sure it is okay to proceed with larger (costlier) repairs. Wade, the technician is fantastic at his job and has made my life a lot easier! Last, no price gouging ever. Absolutely reasonable pricing and labor costs. Love them!!!
Wanted to say thank you to the team at total for getting the furnace up and running again. Brandon did a great job sorting out what was wrong and what was parts were needed to get the heat flowing again.
We called our warranty service late last night, due to issues we were made aware of, pertaining to our water heater. A gentleman by the name of Mitch came out the next day! He fixed the issues, including one that had to do with the exhaust ductwork for the CO2 that wasn't screwed in correctly. As a matter of fact he barely touched the water heater when that tubing fell out. In other words had it fallen out, it would have been very dangerous for us with reference to CO2. Thank goodness we have a CO2 detector at least. Anyway, he was a very knowledgeable man. He took pictures to to show and explain to me, what all was happening as I am homebound and not able to go... read full review