MercyOne Iowa Heart Center Ankeny

May 2024

Do not use this location. They don’t seem to care much about their patients. It would be lovely if they would answer their phones or return voicemails from patients, pharmacy or even other MercyOne heart locations. Their administrative incompetence reflects their doctor’s level of professionalism.

Oct 2023

They still don’t know how to answer the phone. I’ve been on hold for over 20 minutes still currently waiting while writing this. If others have complained for awhile now then you need to talk to your staff. Please

Mar 2023

I waited 15 minutes to get checked in. The nurse comes out, calls my name, and then yells at me that I'm not checked in yet. She was extremely rude and unprofessional. I'm very disappointed with my experience here.