Sun Tan City

Aug 2024

Thank you Ashton for going above and beyond! We had purchase the spray tan package till the end of the year. I had some questions about what that "covered". She got me off and tanning and when I finished she had an answer for me and help adjust to the package I really wanted. I appreciate the time you took to make it right for me!

Jul 2024

It depends on which one you go to. Des Moines on Fleur is excellent. Great staff, always clean and they don't act like they're doing you a favor. Ankeny, half the equipment is always in need of repair and they can't seem to get anyone to fix it because it stays broke for long periods of time. I don't think they sweep the floor very often either. They are always trying to get you to upgrade. They will tell you the tan you have a membership for is too strong for you to go full time but you can go full time in one of the upgrade beds. It's all about the upsell.

Jan 2023

We have membership there and attend regularly. The manager of the location really need to change their practice of how they check members in. When we want to stop to tan, a lot of times we are in a time crunch. We only are tanning less than 10 minutes. However if there is someone new that the manager is talking to, instead of politely asking the new customer to wait while she checks other in, she would rather make existing customers who have other things to do wait for 1/2 hour or more while she gives the new customer her sales pitch. She did not offer to check us in and there was a line of folks who just needed to be assigned a room. This could easily be fixed by: 1...read full review