We had a great experience with SERVPRO. They came to service my daughter's house within a week after we called. All the employees were very kind & respectful due to the fact that our daughter Andrea (the home owner) had just returned home from Acute Rehab at MGMC in Ames after having a brain aneurysm on May 8th. Dalton was an excellent project manager. He was timely available for all my questions via the phone or in person. He provided thorough explanations and updates as the work was being completed & when the project was complete. James needs to be recognized as well. He work extremely hard & diligently to provide the best service. He was very knowledgable... read full review
July 2024
James, Alex and Jose showed up early Monday Monday had the basement drained and cleaned and started drying process that afternoon. Great service and better people would %100 recommend
May 2024
We had a pipe burst in the wall. It flooded our basement and I was super afraid of mold. We called Servpro and they came out right away. They set up their equipment and the place was dry in 2 days! I am so thankful for their thorough work and quick service. They came back to check each morning and see how things were progressing. The techs were awesome and friendly. We had Pedro, Paul, Charles, James, and Pedro again! Dalton, the project manager was open to any questions we had. I would use them again in a heartbeat! Thanks guys!!
We had a great experience with SERVPRO. They came to service my daughter's house within a week after we called. All the employees were very kind & respectful due to the fact that our daughter Andrea (the home owner) had just returned home from Acute Rehab at MGMC in Ames after having a brain aneurysm on May 8th. Dalton was an excellent project manager. He was timely available for all my questions via the phone or in person. He provided thorough explanations and updates as the work was being completed & when the project was complete. James needs to be recognized as well. He work extremely hard & diligently to provide the best service. He was very knowledgable... read full review
James, Alex and Jose showed up early Monday Monday had the basement drained and cleaned and started drying process that afternoon. Great service and better people would %100 recommend
We had a pipe burst in the wall. It flooded our basement and I was super afraid of mold. We called Servpro and they came out right away. They set up their equipment and the place was dry in 2 days! I am so thankful for their thorough work and quick service. They came back to check each morning and see how things were progressing.
The techs were awesome and friendly. We had Pedro, Paul, Charles, James, and Pedro again! Dalton, the project manager was open to any questions we had. I would use them again in a heartbeat!
Thanks guys!!