SERVPRO of Ames

SERVPRO of Ames is a reputable business that specializes in the cleanup and restoration of residential and commercial properties after fire, smoke, water damage, and mold. They understand the stress and worry that comes with property damage and strive to minimize the disruption to your life. Their staff is highly trained in property damage restoration, with ongoing training through SERVPRO’s HeroReady Training Program and IICRC-industry certification. They are knowledgeable, professional, and accommodating, going above and beyond to assist their clients. For instance, James and Sam quickly responded to a sewage backup case, working thoroughly and ensuring the area was sanitized. Carrie, another team member, drove back the next day to address a client's question regarding water damage and was praised for her honesty and knowledge. She is described as being on the client's team, not trying to sell unnecessary services. In a flood restoration case, the team was commended for their quick response, kind demeanor, and hard work in stopping the damage. Overall, SERVPRO of Ames is a trusted business that prioritizes customer satisfaction and quality service.