After struggling for close to a week to get other plumbers to come check out my water heater, Benjamin Franklin got a technician to my house in under an hour after calling. Chris and Josh went above and beyond service expectations and replaced my water heater in just a couple of hours. The pricing was fair, any the technicians were friendly. Would definitely recommend to anyone looking to get work done in their home.
September 2024
We have been using Benjamin Franklin Plumbing of Ames before we built our current house. They did all the plumbing, heating and air conditioning maintenance for our house when it was built in 1994. We have only had two bad experiences, quite a long time ago. But, two bad experience in 10,950 days is a pretty solid reputation. The staff and technicians are always friendly and super helpful. They even installed all of our new kitchen appliances when we remodeled. I would not hesitate to recommend them to anyone. They are fair and honest, something you don't always experience in this day and age.
August 2024
I called after hours and my service technician was Nato Santos. Great workmanship, great personality, over all a great experience. I had tried fixing a toilet that lead to a leaking pipe. I had the water shut off and needed help with the leaky pipe. With two ladies in the house you could say having the water turned back on was an emergency. I would recommend NATO!
After struggling for close to a week to get other plumbers to come check out my water heater, Benjamin Franklin got a technician to my house in under an hour after calling. Chris and Josh went above and beyond service expectations and replaced my water heater in just a couple of hours. The pricing was fair, any the technicians were friendly. Would definitely recommend to anyone looking to get work done in their home.
We have been using Benjamin Franklin Plumbing of Ames before we built our current house. They did all the plumbing, heating and air conditioning maintenance for our house when it was built in 1994.
We have only had two bad experiences, quite a long time ago. But, two bad experience in 10,950 days is a pretty solid reputation.
The staff and technicians are always friendly and super helpful. They even installed all of our new kitchen appliances when we remodeled.
I would not hesitate to recommend them to anyone. They are fair and honest, something you don't always experience in this day and age.
I called after hours and my service technician was Nato Santos. Great workmanship, great personality, over all a great experience. I had tried fixing a toilet that lead to a leaking pipe. I had the water shut off and needed help with the leaky pipe. With two ladies in the house you could say having the water turned back on was an emergency. I would recommend NATO!