UnityPoint Clinic Urgent Care - Altoona

Aug 2024

It's now a same day clinic not an urgent care you need to make an appointment to be seen. The young girl at the counter looked uninterested and the staff just shrugged at me when I asked if there was anyway I could be seen cause I couldn't take the only appointment they had cause I had work during the appointment. Again this is no longer an urgent care it's just a same day clinic. Urgent cares aren't appointment only.

Jul 2024

I went to urgent care, having already scheduled an appointment, and specifying as I signed up for that time that I was coming in due to what I believed was a broken toe. It took over an hour from the time I got there to get an x-ray, and then the nurse practitioner on duty misread it, telling me that nothing was broken. The next day the x-ray was read by a radiologist, who confirmed that the toe was broken.

My request for a note for work has been ignored multiple times, despite my explanation that it it urgent due to the physical nature of my job.

So, to sum up. I was made to wait an excessive amount of time for the most important component of the exam,...read full review

May 2024

I seen my doctor. It took 20 minutes and I had to have blood work done one hour. I waited. There was another lady there that had been there longer than I had waiting on getting our blood work. Something needs to be done about this department.