Hawaii Water Damage Restoration LLC

Impeccable communication. Our derelict neighbors upstairs in our condo building had a water leak that was pouring into our unit. Marcos and team: - was on site same day I called (even way out in Makaha) - answered my calls and texts within seconds - always let me know what was going on (I was off island while all this went down) and what I could expect for next steps - helped me navigate the insurance ridiculousness, and personally met with the adjuster to make sure there were no hiccups with the billing. Dealing with insurance can be a HUGE hassle (they're always trying to screw you) and he made it a non-issue - was quick to put the ceiling and walls back together... read full review

Genuinely cannot recommend Hawaii Water Damage Restoration enough! Marcos and the team were truly amazing. While we were beyond stressed out, Marcos made us feel confident that our home was in good hands and that everything was under control. They were professional, friendly, and efficient, and worked quickly to prevent further damage to our home. The quality of service far exceeded any expectation and they truly turned a very stressful situation into a manageable one.

This is the 3rd time we have had to deal with water damage: first at our rental, then at our house and last month, at our daughter's. Once again, owner Marco responded immediately and came with Thiago and Dimitri. They worked so hard and the quality of their work was even better than before! Thiago was alone most of the time and there was nothing he couldn't do. Just amazing! And the cost again was unbelievable. Thank you so much for your excellent work and customer service! We will continue to recommend HWDR whenever our family and friends need help!