Upon calling, I let them know I had a reactive and excitable dog and asked them if they could make accommodations for that. Hale Ola not only encouraged us to be in the exam room, but also set the appointment to a time that the office lobby was not busy (no other patients present). They are above and beyond with their care, staff is pleasant and competent, and the patience that they had with my boy was extraordinarily generous. Overall, Hale Ola presented the opportunity for us to succeed in our Vet Socialization and cooperative-care training, gave amazing support and referred us to a specialist for the extended tests for heart and behavioral health.
April 2024
Thank you to the staff and Dr. Mina for accepting me as an emergency walk in. My dog's ear was bleeding profusely from a fight she got into with our other dog and it wouldn't stop. I didn't know how bad it was because she wouldn't let me touch it to look. She ended up needing staple stitches and Dr. Mina and staff got the bleeding to lessen. They were able to see her 30 minutes from when I called. No other facility that I called could or would accept her today and told me they could see her next week etc., some didn't even answer their phone. You guys are truly awesome, and I'm really happy to know you're nearby so I don't have... read full review
March 2024
After a terrible experience at VCA, I called Hale Ola out of desperation to have my cat seen. They worked him in just an hour after I called and were very kind and thorough. Dr. Ching was so sweet and knowledgeable and answered all questions. The vet techs were also very friendly and perfect with our sick kitty. They had him feeling better in a few hours and treated him for 1/4 (LITERALLY) of what I was quoted at the other clinic. Love that we found Hale Ola!
Upon calling, I let them know I had a reactive and excitable dog and asked them if they could make accommodations for that. Hale Ola not only encouraged us to be in the exam room, but also set the appointment to a time that the office lobby was not busy (no other patients present). They are above and beyond with their care, staff is pleasant and competent, and the patience that they had with my boy was extraordinarily generous. Overall, Hale Ola presented the opportunity for us to succeed in our Vet Socialization and cooperative-care training, gave amazing support and referred us to a specialist for the extended tests for heart and behavioral health.
Thank you to the staff and Dr. Mina for accepting me as an emergency walk in. My dog's ear was bleeding profusely from a fight she got into with our other dog and it wouldn't stop. I didn't know how bad it was because she wouldn't let me touch it to look. She ended up needing staple stitches and Dr. Mina and staff got the bleeding to lessen. They were able to see her 30 minutes from when I called. No other facility that I called could or would accept her today and told me they could see her next week etc., some didn't even answer their phone. You guys are truly awesome, and I'm really happy to know you're nearby so I don't have... read full review
After a terrible experience at VCA, I called Hale Ola out of desperation to have my cat seen. They worked him in just an hour after I called and were very kind and thorough. Dr. Ching was so sweet and knowledgeable and answered all questions. The vet techs were also very friendly and perfect with our sick kitty. They had him feeling better in a few hours and treated him for 1/4 (LITERALLY) of what I was quoted at the other clinic. Love that we found Hale Ola!