Reviews for Automotive Emporium Hawaii
Write a reviewFrom Automotive Emporium Hawaii
Hours
Monday: 10:30AM - 5PM
Tuesday: 10:30AM - 5PM
Wednesday: 10:30AM - 5PM
Thursday: 10:30AM - 5PM
Friday: 10:30AM - 5PM
Saturday: 10:30AM - 5PM
Sunday: Closed
Ratings
Google: 4.3/5Automotive Emporium Hawaii
96-1185 Waihona St, Pearl City
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I bought a car from Voyager Auto Sales last month and I have been meaning to write a review but kept putting it off. I want to say how impressed I was with the whole experience and pleased with the service I received. Everyone there is very nice and accommodating, yet I never felt any pressure to buy, unlike other places. At the time I was looking, there was another car I was interested in somewhere else, and the business was only a few miles from where I work, which would have been more convenient. But after reading some of the terrible reviews from prior customers, I knew that there was no way I would buy a car from them because I didn't want what happened to them,...read full review
UPDATE: I added one star back to my original review due to the business owner's prompt response to my review. Understandably, being understaffed can pose unforeseen circumstances. However, I never did receive the email from the owner that he speaks of in his response, so that one-star deduction still remains. Original Review: I never got to actually speak with anyone at Voyager or go through a transaction with them, so it's tough to give a balanced review. What I've done instead is start with 5-stars and then deduct a star for no one being present in the showroom to greet me and answer questions and another star deduction for not responding to my inquiry on their web...read full review
I bought a 1997 Jeep TJ from Mike at Voyager. A long story short Mike stored my Jeep for me while my real estate transaction sluggishly moved to closing. there were a couple of issues that needed to be fixed that showed up after one weekend of driving so the team at voyager had 40 days to fit it in and get er done.Fast forward to my closing and beyond my jeep sat and a hose for the power steering was high press and I needed a new hose.I had to go back to the mainland and Mike said let's take care of it when you come back. Mike truly wanted to fix it as it was leaking from the first weekend that I took the Jeep. the hose needed to be high pressure.I would highly recommend...read full review