Had an interesting experience here. She was recommended by a friend for tax prep. They took all of our info and said they would get back to us with a quote the next week. They didn’t and we called and left a message two weeks later. After another week, we got a call that said they weren’t accepting new clients. Certainly their prerogative, but why not just tell us up front and not waste our time. Odd experience. Left us wondering if they have a problem with gay people.
February 2020
excellent service, always willing to help and answer questions.
Had an interesting experience here. She was recommended by a friend for tax prep. They took all of our info and said they would get back to us with a quote the next week. They didn’t and we called and left a message two weeks later. After another week, we got a call that said they weren’t accepting new clients. Certainly their prerogative, but why not just tell us up front and not waste our time. Odd experience. Left us wondering if they have a problem with gay people.
excellent service, always willing to help and answer questions.
Bad customer service