Wow, what great service! A definite 10/10. I called and had a repairman looking at a refrigerator within 2 hours. I received texts informing me of the time, when the repairman was on his way, and follow up. They really do go all out to make sure you are in constant contact, using up to date technology. The lady organizing everything was straightforward, friendly and very easy to talk to. Jay the repairman walked in and found the problem straight away, had the part ordered and was advising me to book in for the following week so he could do the repair. He was professional, friendly and knew his way around a refrigerator! I was blown away by Malama and their professionalism.... read full review
December 2023
Jay is a pleasure to work with. He’ s honest, reliable, & knowledgeable. We couldn’t get to Maui, & our maintenance people at our condo told me the motor on our dryer was dead, so I proceeded to order a new one. But the one avaible was too tall & we had vacationers coming. Luckily I called Jay, & our motor wasn’t dead. Two parts were broken. & Jay had both of the parts on his truck. Jay. Called me immediately to let me know he solved the problem.
December 2023
I don't do a lot of reviews but I must do one here. I trust Malama. That is saying a lot these days. Jay is awesome. He is extremely knowledgeable and professional. His pricing is reasonable. I have had him out for a variety of appliances in my rental units. I can say he is definiitely an expert on refrigeration. He will give his honest opinion as to whether it makes more sense to repair or replace. Hire this guy!
Wow, what great service! A definite 10/10. I called and had a repairman looking at a refrigerator within 2 hours. I received texts informing me of the time, when the repairman was on his way, and follow up. They really do go all out to make sure you are in constant contact, using up to date technology. The lady organizing everything was straightforward, friendly and very easy to talk to. Jay the repairman walked in and found the problem straight away, had the part ordered and was advising me to book in for the following week so he could do the repair. He was professional, friendly and knew his way around a refrigerator! I was blown away by Malama and their professionalism.... read full review
Jay is a pleasure to work with. He’ s honest, reliable, & knowledgeable. We couldn’t get to Maui, & our maintenance people at our condo told me the motor on our dryer was dead, so I proceeded to order a new one. But the one avaible was too tall & we had vacationers coming. Luckily I called Jay, & our motor wasn’t dead. Two parts were broken.
& Jay had both of the parts on his truck. Jay. Called me immediately to let me know he solved the problem.
I don't do a lot of reviews but I must do one here. I trust Malama. That is saying a lot these days. Jay is awesome. He is extremely knowledgeable and professional. His pricing is reasonable. I have had him out for a variety of appliances in my rental units. I can say he is definiitely an expert on refrigeration. He will give his honest opinion as to whether it makes more sense to repair or replace. Hire this guy!