“My pup was having a hard time getting out of the car, and the staff were so awesome, brought him a towel and water to the car, then they helped me to carry his 85 lb self out of my SUV so he could get to his appointment. They also always treat us like family, theyʻre very responsive via text (which is so helpful for me), and they always have his food or medication that he needs whenever I need it. This is the easiest vet experience Iʻve ever had, and Iʻm super grateful for everyone at Waipiʻo Pet Clinic! Thank you all so much for all of your love and care for my Koa baby! :)“
“Although at times it's hard to get an appointment for unexpected reasons, the staff is super positive and supportive! I love the use of texts for reminders and follow ups.“
“Great staff. Friendly & professional. Responsive and educational:informative. Love that my pups go there“
“Friendly and kind..., I trust Dr. Sakaino with my furry feline daughter. She is precious to all the humans who are in our lives. We are planning to see the good Doc this week for a check up.“
“Absolutely the best veterinary experience we have ever had. Our beloved Iniki was ready to cross the rainbow bridge and our regular vet did not have time to fit us in. I searched and was lucky enough to find Mililani Town Center Pet Clinic and the incredible Dr. Jordan.We made an appointment and even though they did not know us or Iniki, they were so kind, so thoughtful, so understanding and so professional that our Iniki's last moments were precious. Dr. Jordan and his assistant Charlie truly love animals and it is obvious in the care they show. The front desk staff were so sweet as well, especially Angelica. When I returned to retrieve Iniki's ashes a couple days later, they had washed and rolled up the beach towel we used to bring him in.Today a sympathy card arrived in the mail hand written by Dr. Jordan and it was priceless and so heartfelt. We have moved our other dog Kona's records over to MTCPC and we will never be looking for another vet!Aloha and mahalo nui loa to Dr. Jordan and his wonderful staff!“
“Ive had bad experiences and the vet before, so when i say this hospital was incredible, i mean it. Every member of the staff especially the doctors were so caring and went above and beyond to make sure me and my cat were satisfied. Dr. Yap was the one taking care of my cat, and she was wonderful!! me and my cat left happier than ever and i can tell she already feels much better than she does going to other vet hospitals. i would 100% recommend going here for any pet needs, less money for better service“
“Fast service, Friendly personnel and most of all very accommodating. We needed an urgent care appt and we were accommodated very quickly! Thank you Mauka Vet! Great service!“
“The BEST vet office in the area, we bring all our pets here and adore the staff. They're always kind, helpful, and informative. The cost of care is also much more adorable here than other offices.“
“These guys were so extremely helpful and everyone was so nice. I cannot recommend them enough especially for anyone trying to take their pets off island. They made sure my pet had everything we needed to move with us.“
“Dr. Jordan was amazing! My puppy was dealing with a lot of issues we were unsure & scared about him losing weight, no energy, etc. Dr. Jordan did a full check up, gave him an IV, and sent us home with medicine. My pup is back to normal! His assistant was also very kind and you can tell they love animals there.“
“Start to Finish: Such a wonderful, friendly, calming to my fur baby, and an educational experience for me! Definitely will return.“
“Reasonably priced, but what makes them one of the best is the customer service they provide! Everyone I have ever interacted with is so nice, helpful and kind. You can see how much they truly care for their patients. They are super helpful in finding solutions to problems that occur with your pet that fit your family and your abilities. I highly recommend them to anyone who needs a good general vet clinic. I only ever had appointments with one of the vets on staff.“
“We love this clinic?
After we moved we struggled a bit with finding the right vet who could help our cats. They’ve been struggling after the change, two have been fighting and one has been isolating.
Our first visit we met with a vet who suggested environment changes and setting up spaces for each cat so they could feel more comfortable. She gave us a print out as well with suggestions and tips on how to deescalate cat fights and it even had a list of suggested toys and trees! This helped a lot, we got a wheel for our Manx who has a lot of energy and she stopped fighting our male cat, the cat trees also helped our other female to have spaces and spots near my husband while he’s home who she absolutely adores. The only one who still wasn’t settling was our male.
Our second visit was to talk about our male cat specifically. We were concerned that something was happening that we couldn’t see. Pain, anxiety, or some other factor as he was pacing the house, meowing constantly, and completely inconsolable. The vet was completely on track with us, she suggested a blood panel to check for an underlying condition as well as a pain killer since he is older and is high risk for arthritic pain. We are waiting for an appointment to get the blood panel done since he needs to be sedated for it (he’s spicy but we love him), but we are very pleased with our experience so far ?
Update: the painkillers helped our boy so much and he became so much happier and cuddlier after this pain was managed.
We unfortunately had to say goodbye to him in September when he had a urinary blockage. It was an extremely hard time for me, he had been my companion for 10 years and played a huge part in my life and in the lives of others who knew him. This hospital did an amazing job being compassionate and kind during the whole process. They handled everything delicately and professionally while also being willing to work with and communicate with us on every aspect. I cannot emphasize how much this hospital has solidified a spot in our family’s heart.
Thank you guys for all you do?“
“I've been taking my dogs there for the past 8 yrs and loved both Dr Francis and Dr Darren, father and son duo. Dr Francis is ol school and talks to the owner directly, especially during this covid craziness. Dr. Darren will call you and let you know the updates. They are still not allowing owner and their pets in the office and you will have to call the office and they'll come out to get your pet. Their cost still remain affordable when paying cash. I enjoy the supporting staff too.“
“They have always been amazing. Great customer service, fair prices compared to everyone else in the area (even ones that claimed to be the cheapest, but tried to charge hundreds for things we didn't need), and efficient. I already thought they were awesome, but then when it was time to move off island they were even more amazing! They helped me plan appts accordingly, and they filed my animals paperwork for the airport with individual name tabs (because I have 4 animals). It was very helpful. Thanks for everything!“