Personal Accountant Inc DBA LSM Accounting Solutions

Oct 2023

Incompetent and shady. Any email I would get didn't even have the name and credentials of the person communicating to me. They over charged me and misled me on business tax for my Turo business. no refund offered.

Jun 2023

My experience is the same as 3 of my friends. The first time they do your taxes they are fantastic. I had an accountant the first time (3 years ago) and then I had 2 different people the past 2 years ( not accountants but trained to file taxes). I had my paperwork for 2022 in time for my taxes and here it is June, taxes not filed and I can't get a call back! Anyway please don't get in this mess like I have.

Apr 2022

First time using a CPA and I hate that I went with this Kapolei branch. Communication is rough. Called today because taxes were due yesterday and they said they were done with my taxes (never thought to call me), and the next appointment they have available is In 2 weeks. They asked if I paid my estimated taxes and filed an extension....no, that's what you were suppose to call me and let me know about. Poor poor communication.