The overall experience was very poor. While the technician Joe was very professional in his demeanor, the person with whom I made initial contact misdiagnosed my problem because he failed to see what was the problem with my washer and or send a technician to see what was the problem with my washer prior to making his diagnosis. He ordered the wrong part which took two weeks, and this made my wife and I wait unnecessarily.
July 2020
Very nice & helpful people. Joe the technician who fixed my freezer was knowledgeable and trustworthy.. Yvonne the person who took my call was sweet and most pleasant. I highly recommend them for your next appliance service & repair
September 2019
I've used it them once before a long while back for my Maytag gas stove so when it went on the blink, I called them again. Unfortunately, the stove was pretty old so there weren't any parts for it. But what I'm impressed about this company is the service. When I called this time, I had to leave a message but I received a call back that day. The woman was super nice and helpful. She looked up the parts and informed me about the unavailability. She also had the tech call me back the next day. He was super nice and honest enough to tell me that it would be better just to buy a new stove (gulp!) rather then have them refurbish it. Although they weren't... read full review
The overall experience was very poor. While the technician Joe was very professional in his demeanor, the person with whom I made initial contact misdiagnosed my problem because he failed to see what was the problem with my washer and or send a technician to see what was the problem with my washer prior to making his diagnosis. He ordered the wrong part which took two weeks, and this made my wife and I wait unnecessarily.
Very nice & helpful people. Joe the technician who fixed my freezer was knowledgeable and trustworthy.. Yvonne the person who took my call was sweet and most pleasant. I highly recommend them for your next appliance service & repair
I've used it them once before a long while back for my Maytag gas stove so when it went on the blink, I called them again. Unfortunately, the stove was pretty old so there weren't any parts for it. But what I'm impressed about this company is the service. When I called this time, I had to leave a message but I received a call back that day. The woman was super nice and helpful. She looked up the parts and informed me about the unavailability. She also had the tech call me back the next day. He was super nice and honest enough to tell me that it would be better just to buy a new stove (gulp!) rather then have them refurbish it. Although they weren't... read full review