Keauhou Veterinary Hospital

Keauhou Veterinary Hospital is a well-operated business where the staff is dedicated to providing quality care for pets. The hospital has a peaceful atmosphere, with owners and pets waiting in private rooms, giving the impression of one-on-one attention. The front desk staff are friendly and helpful, providing estimates for appointments upon request. The hospital's thoroughness is evident in the intake process, with vet techs asking detailed questions and carefully listening to pet owners' concerns. While pet owners are not present during the exams, they appreciate the consultations with the vet afterward. The vet takes the time to discuss observations, procedures performed, and treatment plans in a calm and informative manner. The hospital's commitment to care extends beyond appointments, with follow-up emails checking on the pet's progress. Although there was a delay in receiving a copy of the pet's medical records, the hospital's overall service is highly satisfactory. The waiting area is outside, a big and covered area, easy to be in and out of the sun. Check in is by call in. Keauhou Veterinary Hospital stands out for its exceptional service, even in emergency situations. When a pet had a seizure, the staff was nice, concerned, and took excellent care of the pet. They even called and emailed to check on the pet's progress. The hospital's team members are passionate about their work, making it an excellent choice for pet owners seeking a reliable and caring vet. The staff was personable and great with the kitty cats. The clinic could change a few things to do better, like not taking pets to the back for the entire appointment while owners sit in the room. Previous vets also called and followed up the next day after administering medication. The clinic could work on the care aspect of their business, making sure pet owners feel that their time and pets are valued and cared for.