This is related to the Ford sales department, and I could not have gotten better treatment. I was holding out for the perfect vehicle and after monitoring cars coming in, I found the one! Alex was incredible and I would definitely refer family and friends to him. He made sure I was the first person to see the car of my choice, and was available before, during, and after the sale. If you are thinking about a Ford, go see Alex! Overall, this was a great car shopping experience and I would come here again. This is after visiting Ford dealerships on Oahu, and many other dealerships on Maui.
December 2023
I live in Oahu and they make it so effortlessly easy to make a purchase with good prices. Picking up the vehicle and even trading in my current car was done with efficiency and professionalism! Mahalo Danny and to also the rest of the sales and finance team! Maui No Ka Oi!
July 2023
Lorna in the parts department at Jim Falk Mazda provided us incredible customer service. Our Mazda CX 9 needed a door cylinder lock replaced and Lorna helped us to get that done: She ordered & tracked the needed parts keeping us informed through the whole process. When the parts arrived she facilitated the appointment & work by the locksmith and the installer. Everything's complete and we're a couple of happy customers, thanks to Lorena At Jim Falk Mazda!
This is related to the Ford sales department, and I could not have gotten better treatment. I was holding out for the perfect vehicle and after monitoring cars coming in, I found the one! Alex was incredible and I would definitely refer family and friends to him. He made sure I was the first person to see the car of my choice, and was available before, during, and after the sale. If you are thinking about a Ford, go see Alex! Overall, this was a great car shopping experience and I would come here again. This is after visiting Ford dealerships on Oahu, and many other dealerships on Maui.
I live in Oahu and they make it so effortlessly easy to make a purchase with good prices. Picking up the vehicle and even trading in my current car was done with efficiency and professionalism! Mahalo Danny and to also the rest of the sales and finance team! Maui No Ka Oi!
Lorna in the parts department at Jim Falk Mazda provided us incredible customer service. Our Mazda CX 9 needed a door cylinder lock replaced and Lorna helped us to get that done: She ordered & tracked the needed parts keeping us informed through the whole process. When the parts arrived she facilitated the appointment & work by the locksmith and the installer. Everything's complete and we're a couple of happy customers, thanks to Lorena At Jim Falk Mazda!