About Wisteria Lane Flooring - Honolulu, HI
Wisteria Lane Flooring in Honolulu, HI, is praised for its outstanding customer service and knowledgeable staff. Customers highlight a salesman for his expertise and dedication, guiding them through Luxury Vinyl Flooring options with enthusiasm and care. His professionalism and genuine concern for customer needs make a lasting impression. Another staff member is noted for her professionalism and product knowledge, providing clear explanations about the process, costs, and delivery for a transparent experience. Recommendations for installers are well-received, contributing to satisfaction with the quality of the flooring. The owner, Ohelo, is recognized for recommending selections that best fit floor needs, making the purchase a smooth process. Alex, referred by Ohelo for installation, did a fantastic job—professional, punctual, and meticulous. The whole process, from selecting the right product to the flawless installation, was smooth and hassle-free. The Wisteria Team and Ohello are appreciated for their service. Customers love their flooring, noting it transformed their house at a great price. While a disappointment arose from a sample's different width from the ordered product, leading to an overhang and a loose transition, the overall purchase and customer service were very happy with.
So many to choose from from. The staff are very professional . I am very happy and pleased with their service. I returned some product that were not needed and accepted them willingly. No questions asked as long as you return it like when you receive it.
Excellent product and customer service from Kathy at Wisteria Lane in Kailua Kona! We went with the Acacia SLVP and love the out come! Kathy also recommended S.B. Hawaii Construction Services to do the install and again couldn't be happier! Thank you Wisteria Lane and S.B. Construction for making our vision come to life!!
You did it again and hit it out of the ball park!!--- Kathy and Dawn and Wisteria Lane Flooring in Kailua Kona. I had already had a room done within the last two years - this time I had the living room, hallway and two bedrooms done in the Acacia SLVP (super luxury vinyl planking) and it looks magnificent. After the rooms were done I took Kathy on a facetime tour of the rooms and once I get everything back in place, I will send pictures. So - excellence in service - 5 stars from discussing the different choices to selection, letting me take home a plank or two so I could move it around in my rooms; ordering all the supplies and getting it shipped to the Big Island. Of course we used Andrew's company - Premier Flooring and they did a fabulous job. So kudos to Wisteria Lane Flooring for their excellence in service and product!! P.S. After doing most of the house, the cork in my kitchen was looking a little tired so guess what -- lets finish it off in the same planking!!! So, another call to Kathy, more product ordered and I am awaiting delivery and installation into the kitchen, dining area and pantry!!. I am so blessed and thank you soooo much!!