Reviews for Windward Computer Repair
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Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Incredibly friendly and patient service. Reasonably priced and super patient with questions. He builds, repairs systems hardware and troubleshoots software problems, installs new drives, graphics, etc.. Willing to answer questions over phone. Can't say enough good stuff about him.
My ancient computer with important financial records semi-died. One of the fans broke down.Daral Conklin, Jr (the owner) pulled out the hard drive and started backing up my data on an external hard drive I gave him. It was a big job and there were things that I wanted to sort.He explained I had 3 options:1. Tell him which folders to back up and have him finish the job.2. Have him install a new fan with the high chance the aging mother board wouldn't last long.3. Take the unit back home and use a keyboard trick to get the computer to boot up and copy the files myself. (Leaving the side panel off so it wouldn't overheat.) He even took the extra 5 minutes to make sure it worked before showing me this option.So, if you have issues with tech, Daral was extremely SMART, friendly and so gracious to help me out when I felt like having a meltdown.Please pass on to people who might benefit from knowing about an affordable and reputable tech repair shop.
About a year ago I fell for a scam on Amazon. Unfortunately upon clicking the link to verify I did not purchase a computer, I was contacted by a man claiming he worked in the Amazon fraud dept and asked me to do various things which led to a nightmare of events. I called Darryl (?), the owner at Windward Computer Medic and he could tell I was a wreck as I realized I had been scammed. He had other appointments but made time for me and checked out my computer. He removed some apps that the scammer had asked me to download. This is a very belated thank you and recognition of his integrity and professionalism. I will forever be grateful for his assistance, compassion and patience. If you need computer assistance I would highly recommend him as he was honest and very reasonably priced. Very thankful he was there to help me.