I was blown away by the customer service provided. Came in as a first time customer and had them check someone else's work on my Jaguar. In the first 5 minutes of speaking with Cody and the other guy at the front (sorry I forgot name), l was pleasantly surprised that they offered a shuttle and when it came time to repair, they actually took the time to explain what was happening to me in a language I could understand. Other shops have treated me like a dollar sign, just telling me what they think my car needs. These folks explained it to me without rushing, answered questions, and just treated me with patience and kindness that I haven't received other places.... read full review
September 2024
Neue Auto Shop is a top notch business. From the moment I arrived with my Audi the staff was welcoming and professional. I was impressed with their transparency and knowledge. If you are looking for a reliable and honest shop, I highly recommend Neue Auto. Will definitely be returning for future services. Thank you for an awesome job!
September 2024
There are those rare times when not receiving the service but complete assurance that there is nothing wrong with your vehicle and that it has been tested with a proper road test and other Diagnostics is the best experience you can receive from a car mechanic. Honesty goes a long way and it's a profound investment toward the future business relationship Once again apologies for resetting the battery literally the morning of my appointment and wasting your precious time. 1 hour of highly skilled diagnostic work and $0.00 on the invoice - no repair no charge level of professional ethics. WOW.
I was blown away by the customer service provided. Came in as a first time customer and had them check someone else's work on my Jaguar. In the first 5 minutes of speaking with Cody and the other guy at the front (sorry I forgot name), l was pleasantly surprised that they offered a shuttle and when it came time to repair, they actually took the time to explain what was happening to me in a language I could understand. Other shops have treated me like a dollar sign, just telling me what they think my car needs. These folks explained it to me without rushing, answered questions, and just treated me with patience and kindness that I haven't received other places.... read full review
Neue Auto Shop is a top notch business. From the moment I arrived with my Audi the staff was welcoming and professional. I was impressed with their transparency and knowledge. If you are looking for a reliable and honest shop, I highly recommend Neue Auto. Will definitely be returning for future services. Thank you for an awesome job!
There are those rare times when not receiving the service but complete assurance that there is nothing wrong with your vehicle and that it has been tested with a proper road test and other Diagnostics is the best experience you can receive from a car mechanic. Honesty goes a long way and it's a profound investment toward the future business relationship Once again apologies for resetting the battery literally the morning of my appointment and wasting your precious time. 1 hour of highly skilled diagnostic work and $0.00 on the invoice - no repair no charge level of professional ethics. WOW.