Reviews for MacMouse Club
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 10AM - 4PM
Sunday: Closed
Tips
price range: average parking: street online appointments on-site services accepts credit cards accepts apple pay wheelchair accessible
Ratings
Google: 4.1/5 Facebook: 5/5 BBB: No RatingMacMouse Club
134 Kapahulu Ave Studio 1006, Honolulu
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I'm not one to leave reviews often, but I simply had to after my experience with Mac Mouse Club. My iMac 27 was overheating and I decided to give them a call. They advised me to drop it off and they would take a look. After diagnosis, John informed me that the graphic card was failing and recommended against repairing it due to cost-effectiveness. I ended up purchasing a new iMac instead. What impressed me the most was that they didn't charge me for the diagnosis.I truly appreciate their honesty and integrity, and strongly believe that they deserve to be compensated for their service. I would have gladly paid at least $25 or $35 for their expertise. It's evident that they're a small business that values their customers over profit, which is refreshing in today's world.Even though I live on the other side of town, I didn't mind driving all the way to Waikiki because it was well worth it. If you're looking for someone to take a look at your Mac, I highly recommend Mac Mouse Club!
I’m not much of a computer person, but I was having an issue I couldn’t resolve, my roommate who is a computer person tried his best and still couldn’t figure it out. Macmouse saved the day, super friendly, super helpful, prompt, professional 10/10 would recommend
I needed to see what's wrong with my laptop that wouldn't charge (MacBook Pro 2015). They ran some tests, opened it and did a diagnostics, all free of charge in less than a day! I decided not to go through with the repair (old water damage as it turned out) just because I don't need it that bad now.Communication was great, location and parking is convenient, will definitely come back!