Thank you so much for your quick response and the great customer service you gave me. I am very happy with the service you provided and I would definitely recommend your company to anyone who needs heating or air conditioning services.
September 2022
I am reluctantly writing this review and have mixed feelings about my rating. I'm giving this business three stars as an average. In some ways, I want to give them a one star. In other ways I want to give them five stars. Let me explain.
Starting with the 1 star rating.
It is sometimes extremely difficult and time consuming to speak to an actual customer service person here. It seems that when you dial their number, you're not actually talking to someone at the business. You're speaking to an answering service. And while they may do a good job of passing on the messages to actual employees, the customer service... read full review
September 2022
Joe and the team at Abbott Heating & Cooling did a great job! I called to schedule the repair of my boiler. Joe observed the appropriate face covering and distancing protocols. He also was sure to keep the house very clean. During the work he noticed and corrected all the issues, and gave some excellent advice for preventing future issues. Bravo!!
Thank you so much for your quick response and the great customer service you gave me. I am very happy with the service you provided and I would definitely recommend your company to anyone who needs heating or air conditioning services.
I am reluctantly writing this review and have mixed feelings about my rating. I'm giving this business three stars as an average. In some ways, I want to give them a one star. In other ways I want to give them five stars. Let me explain.
Starting with the 1 star rating.
It is sometimes extremely difficult and time consuming to speak to an actual customer service person here. It seems that when you dial their number, you're not actually talking to someone at the business. You're speaking to an answering service. And while they may do a good job of passing on the messages to actual employees, the customer service... read full review
Joe and the team at Abbott Heating & Cooling did a great job! I called to schedule the repair of my boiler. Joe observed the appropriate face covering and distancing protocols. He also was sure to keep the house very clean. During the work he noticed and corrected all the issues, and gave some excellent advice for preventing future issues. Bravo!!