Hilo Medical Center

Hilo Medical Center is the leading provider of inpatient and outpatient care on the Big Island, offering a full range of services and programs on its 20-acre campus. The 157-bed acute care and 35-bed long-term care facility employs 1,100 staff and has a medical staff of 250 community physicians, physician assistants, and Advanced Practice Registered Nurses, representing 33 specialties. As a Level III Trauma Center, the hospital's 24-hour emergency room is the second busiest in the state, serving over 49,000 patients annually. Patients praise the knowledgeable and understanding doctors, as well as the helpful and kind support staff. The nursing staff, including the "blonde nurse woman with glasses," have been described as excellent, efficient, and friendly, providing exceptional care. The hospital's cardiology suite has also received positive feedback. While the entrance emergency security was noted as less than ideal, the overall experience at Hilo Medical Center is one of aloha and quality care.