HICHC Hilo Family Health

Jan 2026

Jesus christ, i have met many different APRNs who all were so kind and nice, but the one had No compassion, No proper assessment, keep treating me like I'm wrong! Are you projecting me something on me? Channges in my body I know more than you! YOU listen, not judge me here. I hear your tone was quiet unpleasant! No summary or what's going to happen, just let the door open and gone and when I asked additional test, she's like ok! I'll do that! Come on i want to know what's going on. Please take it seriously even its pretending!

Mar 2025

It’s sad that I tried to make an appointment for the past three months and all I got was round around and excuses! They tried to send me elsewhere when I don’t live that side! I’m so disappointed that it’s not our fault they understaff👎
Every day I pass there it seems dead so how can they say they booked for the next 3-6 months. Ever since they came together shit started happening including my personal info being leaked and they expect me to fix it when it came from them!! All I want is a doctors appointment and I can’t get that so sad and very disappointed 🤬🤬🤬

Aug 2024

There are no doctors in this office, only nurse practitioners. I had a great experience with the Nurse Practitioners. With that said, when someone is referred to a specialist, a different team takes over and I have had very disappointing experiences (multiple). So call the specialist and stay informed on the progress until the appointment is confirmed.