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Reviews for Rehab Therapy Partners, Inc.
Add your commentRehab Therapy Partners, Inc.
98-1247 Kaʻahumanu St #118B, Aiea
Directions Call Website Suggest an Edit
98-1247 Kaʻahumanu St #118B, Aiea
Directions Call Website Suggest an Edit
11 Nov 2022 First visit and very impressed. The receptionist took time to have the required forms almost completely filled out to the point where pretty much all I had to do was read, date, sign, or initial all four of them. My appointment started on time and Briana was my therapist. She took the time to go over what I needed, what we were going to do, what I was going to need to do and what results I could expect. Unfortunately I've undergone physical therapy in the past, back on the mainland and this was most professional and attentive therapy I've ever received. I couldn't be more satisfied with the service I received from both her and Mark. Mahalo
BEWARE! This clinic has horrible communication and will not have any issues wasting everyone's time (patient, insurance, ordering provider, etc.). Obviously, they are also very short-handed, as they cannot even reschedule one patient when someone else is out sick with covid. They also don't require masks of staff or patients, even during surges. When inquiring with the clinic director -griffith, he is extremely rude and acts like you are wasting HIS time, even though THEY SCREWED UP. Don't waste your time and energy in getting all the information, making appointments in your hectic schedule, getting authorization, paperwork, et al, as you may have to do... read full review
The girl (Jayriece Yonamine-Hodges) who answers the phones and schedules your appointments needs to be a little more professional. She is very rude. It's like she is doing you a favor by rescheduling your appointment for you. She needs to find another job that she actually enjoys. She should take some customer service classes. Will not be going to this place with that kind of service.