Luis was awesome! He came in and listened as I explained what the problem was. He informed me of what he’d do, and the estimated cost before he began. Just very personable and was courteous of what was going on in my home; said that he could wait in the car if needed, but there was no need. In the end, all was fixed in under 30 minutes! Great job!
July 2024
Guy was friendly. I could tell he enjoyed his job. They got out to me quickly. If I had to pick something to complain about he was unable to retrieve the key code from the glove box lock I believe. So I had to pay an extra $35 bucks to purchase it online.
June 2024
it took a long, long, long time to get a locksmith compared to what I’m used to in a small town like San Luis Obispo, however, I was having lunch with my friends at the food truck and they said “WOW that was fast” so I guess it was very past by LA standards. The young man that showed up was professional, my only complaint is that your app does not allow me to tip (so I gave him cash and when I submitted the bill to resident services, I had no proof that I had tipped).
Luis was awesome! He came in and listened as I explained what the problem was. He informed me of what he’d do, and the estimated cost before he began. Just very personable and was courteous of what was going on in my home; said that he could wait in the car if needed, but there was no need. In the end, all was fixed in under 30 minutes! Great job!
Guy was friendly. I could tell he enjoyed his job. They got out to me quickly. If I had to pick something to complain about he was unable to retrieve the key code from the glove box lock I believe. So I had to pay an extra $35 bucks to purchase it online.
it took a long, long, long time to get a locksmith compared to what I’m used to in a small town like San Luis Obispo, however, I was having lunch with my friends at the food truck and they said “WOW that was fast” so I guess it was very past by LA standards. The young man that showed up was professional, my only complaint is that your app does not allow me to tip (so I gave him cash and when I submitted the bill to resident services, I had no proof that I had tipped).