Reviews for Eichelkraut & Associates Inc
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 1/5Eichelkraut & Associates Inc
4585 Mason Creek Rd, Winston
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In an attempt to reach out and acquire my 1099 form, my old company sent it to an old address by mistake, I was greeted by the sweetest front office lady who seemed eager to help. She took down my information and was going to call me back. Then that's where things went south. Miss Patricia called me back wirh a sour tone as if I ran over her cat. I tried explaining that my old employer did not have an extra copy of my 1099 and that they had sent the original without making copies. Patricia, still in a sour tone, insisted that my previous employer had received the document and I would need to get them from them. Completely ignoring what I had said previous. I was not given the opportunity to offer a payment for their trouble of sending my 1099 via email nor given the opportunity to really say much as Patricia continued to talk over me and push me off the phone. Ultimately the conversation ended with Patricia hanging up the phone while I was mid sentence. If I was a prospective individual looking for an accountant. I would go someplace else. Do not use these people as the only kind person seems to be the young lady who takes the incoming calls. If Patricia would like to have an adult conversation I'd be happy to try again though as I do believe she could have a redemption arc. She has my phone number and can reach out to remedy this. I'd even be willing to remove the review upon a remedy. Until then. The public review stays up.