Lisa at the flower truck provided excellent customer service. I ordered flowers online (a week out from delivery) and received multiple verification emails. Unfortunately, on the day of, the flowers didn’t arrive. However Lisa immediately made it right, delivering a larger bouquet of flowers (including candy) the next day and even went the extra mile to notify the recipient of the error. Later she sent me a handwritten note, including both a complimentary order and a Starbucks gift card. Supporting small businesses is worth it - the Flower Truck turned the situation around and gained a loyal customer.
May 2024
Ordered a bouquet on short notice. I just said a birthday bouquet. She delivered it very quickly and it was GORGEOUS! Very impressed with the customer service AND the quality of flowers! I will order again!
February 2024
Absolutely recommend!! Gorgeous flower arrangement custom made for my mother with just a few requests on colors and what flowers she likes (and what she didn’t like about them). Specifically, I mentioned that my mother loves roses but doesn’t like how quickly they die — The Flower Truck delivered and amazing arrangement for Valentine’s Day which continues to bloom more and more each day. Absolutely spot on!! Highly, Highly recommended!!
Lisa at the flower truck provided excellent customer service. I ordered flowers online (a week out from delivery) and received multiple verification emails. Unfortunately, on the day of, the flowers didn’t arrive. However Lisa immediately made it right, delivering a larger bouquet of flowers (including candy) the next day and even went the extra mile to notify the recipient of the error. Later she sent me a handwritten note, including both a complimentary order and a Starbucks gift card. Supporting small businesses is worth it - the Flower Truck turned the situation around and gained a loyal customer.
Ordered a bouquet on short notice. I just said a birthday bouquet. She delivered it very quickly and it was GORGEOUS! Very impressed with the customer service AND the quality of flowers! I will order again!
Absolutely recommend!! Gorgeous flower arrangement custom made for my mother with just a few requests on colors and what flowers she likes (and what she didn’t like about them). Specifically, I mentioned that my mother loves roses but doesn’t like how quickly they die — The Flower Truck delivered and amazing arrangement for Valentine’s Day which continues to bloom more and more each day. Absolutely spot on!! Highly, Highly recommended!!