“I'm basing this review solely on my phone interactions with the staff here and comparing them to an experience I had with another veterinary office in Valdosta. At Baytree, the woman (or women!) who answered my calls—one to set up my appointment and another to cancel—were incredibly kind and personable. If you’re the same person, thank you! Their phone etiquette is truly top-notch. If this is a reflection of how they treat their patients, I’m all in.
On the other hand, the other vet I called was a different story. The person on the phone was dismissive, informing me I’d need a $500 deposit, that my scheduled appointment would be billed at emergency rates, and that despite my dog being up to date on her shots, she would still need to be tested for parvo. What?! It was the most baffling thing I’d heard, especially since my dog just had a minor worm issue. I ended up purchasing an over-the-counter dewormer and treating her myself since we were sent to Florida before the scheduled appointment. (Hurricane Relief Work) So, do yourself a favor—go to Baytree!“
“I’ve been taking my pets here for years.The staff is always friendly and courteous.The Doctors are amazing!!!!!! They are genuinely passionate about taking care of my pets.I highly recommend if you are in need of a veterinarian?“
“I'm basing this review solely on my phone interactions with the staff here and comparing them to an experience I had with another veterinary office in Valdosta. At Baytree, the woman (or women!) who answered my calls—one to set up my appointment and another to cancel—were incredibly kind and personable. If you’re the same person, thank you! Their phone etiquette is truly top-notch. If this is a reflection of how they treat their patients, I’m all in.
On the other hand, the other vet I called was a different story. The person on the phone was dismissive, informing me I’d need a $500 deposit, that my scheduled appointment would be billed at emergency rates, and that despite my dog being up to date on her shots, she would still need to be tested for parvo. What?! It was the most baffling thing I’d heard, especially since my dog just had a minor worm issue. I ended up purchasing an over-the-counter dewormer and treating her myself since we were sent to Florida before the scheduled appointment. (Hurricane Relief Work) So, do yourself a favor—go to Baytree!“