“My mom's hot water heater needed repairing, and this business came recommended by someone we trusted. I'm going to be honest: the service was overpriced, BUT they were incredibly communicative about when they would arrive, and everything was fixed quickly and effectively. They had initially planned to arrive the day after we called for the repair, and when they realized that they were running too behind to make it, they immediately notified us and set up a new arrival time for the next day. On that next day, they notified us that they were on the way, and arrived on time. They were courteous and knowledgeable, and I plan to use their services in the future.“