“I have too say I was new to the area and last year I used Lowes too install my 2 new AC units on a home I bought with old units that needed replacement. They sent out a company called ARS ? Never use that company!!! I Called this company because I had nothing but issues and crappy work from their different techs. I decided I would call this company since the Google reviews were all 5 stars. I have too say the guy who came was super knowledgeable took photos for me to turn in to Lowes Legal team over the poor installation that ARS did to my units. The poor install from the other company caused my compressor to overheat and kill my compressor after 15 months on a brand new unit. I am confident in this company and will be using them for my 2 yearly maintenance jobs going forward. If your shopping around again do not use ARS through Lowes!! This company was literally a GOD send from Google!! They now have a loyal customer!!! I will definitely be telling all of my friends and my fiance family in the area to use them.“
“The only Hvac company around that is honest with the customer. Responds quickly and will fix your system! 10/10“
“When I called Addison Smith yesterday to check on a deceased client’s home I have listed for sale, I spoke with Joyce Thornburg. Joyce went beyond the normal scope of providing the information I needed and was so courteous and friendly. Addison Smith is fortunate to have this lady representing the company. The person who answers the phone is the first impression of a company’s service .
Joyce sure provided a good first impression of Addison Smith and the service the company provided.“
“I was without AC in August, but one day after I called, KBS Heating and Air came to the rescue! Thank you, Jeremy and Jeff. They knew exactly what the issue was, and resolved it. Shantay in customer service is delightful and responsive. I am signing up for their annual service contract for fall and spring maintenance. After this first experience, I will absolutely recommend and continue with KBS Heating and Air.“
“Been using them for years. They're awesome and reasonably priced for quality work.“