Piedmont QuickCare at Walgreens - Stockbridge

Apr 2021

I really enjoyed nurse Robyn when I went in person. She was polite, understanding, and quick to give me a diagnosis. When I scheduled a follow up video appointment, I was expecting to speak to her about a test result that concerned me. I did not get to speak to her. Instead I was connected with Dr. Bennie who was rude, short, and made me feel that my concerns were not valid, and that I was just anxious. He compared a Dr. to a Pilot and said that if I was to get on a plane and the pilot was anxious then I would be anxious too. But since the pilot is calm, I should be calm. Therefore since he was being calm, as my dr (who hadn't even read my chart or test results) that it was not necessary for me to be anxious about my health or the health of my family. While I appreciate his attempt to calm me down, with all due respect I would have rather spoken with a Dr. who could give me a medical explanation with out patronizing me with a metaphor.