Dr. Joanne Finelli-Diaz, DVM

Jan 2024

I wish I had never walked into this place. They're so dishonest with their services and charges. Nothing more displeasing than dealing with the overinflated ego of the so called "bilingual manager" of this place.

Nov 2023

I have taken my dog to this vet for the past year and a half so I wasn't a new patient. When making an appointment make sure the person on the phone has all the information. I came in for a $50 nail trim and ear clean and after I got there I was told bc my dog was due for shots the appointment would be $269. I asked what was required and what was optional - I then agree to do just the rabies so she could get her nails cut and ears cleaned. The doctor is required to give the shot so they then tried to charge me an $84 exam fee. There wasn't an exam preformed when I say the doctor was in the room for less then 60 seconds I'm not kidding, when I questioned this I was told by law bc the doctor has to give the shot so they have to charge you an exam fee which isn't true. Yes it's true the doctor has to deliver the shot but they are not required to charge you an exam fee!! They then took $20 off to appease me so for a $25 nail trim, $29 ear clean and a $22 rabies shot my total was $145 (after the oh so gracious discount). Ridiculous, I will NEVER come back. Again if I'm going to pay for an exam then one should have been given!

Sep 2023

Wish I could give a ZERO rating. I took my sick dog there hoping that they could help her. However, the person at the front desk who later identified herself as the manager was so RUDE and condescending. Not only did they not help my dog, I had to scramble to find another place that would. I hope that nobody has to ever go through that during such a trying time like I did.