Top Nails

Top Nails boasts the largest gel color, SNS, and colored-acrylic collections, including niche, luxury brands like Valentino and Tony Ly. However, some customers have expressed disappointment with their experiences. One customer felt the customer service was poor, citing a rude nail technician who appeared rushed and became upset when asked questions. Another customer was confused by their bill, stating they were charged extra for a nail shape they already had and that prices were not clearly communicated. A different reviewer mentioned that during a visit for a friend's wedding, the staff seemed to have attitudes and rushed the wedding party. While some customers have had positive experiences and appreciated the quality of the nail services, others have been left questioning whether they will return due to issues with customer service and billing transparency.