An update on my review from 10/20/23 where they said that my sessions were covered under insurance, only to bill me a couple extra thousand dollars after I completed all of my sessions, telling me they actually were NOT covered. Per the response from Susan M w/ Physio to my review, where I was told that Leadership was made aware of my situation and would like to speak to me, I later tried contacting Physio multiple times to follow up, and they claimed to know nothing about the situation each time. And, when I referenced the message I received on Yelp from Susan M, each time they said they would pass along a message to get back in touch with me. I've never heard anything... read full review
June 2021
Knowledgeable, professional, and personable. Gives you individual time and consultation. Highly recommend.
January 2020
I went in to the S. Cobb location for therapy after fracturing my back. My appointment was 22 minutes- when it is supposed to be for 1 hour. Of that 22 minutes, close to 10 minutes was spent discussing where I was experiencing pain and the activities that I was able to do. When she said we are done with exercises 10 minutes later, I was floored that the appointment was so short. They took me in 20 minutes late and ended 40 minutes early. Very disappointing and what a waste of money. Most importantly, THEY DO NOT SANITIZE their equipment. I was asked to lay my head on a nasty pillow that countless other people have used before me (think headlice). The mat on which I had... read full review
An update on my review from 10/20/23 where they said that my sessions were covered under insurance, only to bill me a couple extra thousand dollars after I completed all of my sessions, telling me they actually were NOT covered. Per the response from Susan M w/ Physio to my review, where I was told that Leadership was made aware of my situation and would like to speak to me, I later tried contacting Physio multiple times to follow up, and they claimed to know nothing about the situation each time. And, when I referenced the message I received on Yelp from Susan M, each time they said they would pass along a message to get back in touch with me. I've never heard anything... read full review
Knowledgeable, professional, and personable. Gives you individual time and consultation. Highly recommend.
I went in to the S. Cobb location for therapy after fracturing my back. My appointment was 22 minutes- when it is supposed to be for 1 hour. Of that 22 minutes, close to 10 minutes was spent discussing where I was experiencing pain and the activities that I was able to do. When she said we are done with exercises 10 minutes later, I was floored that the appointment was so short. They took me in 20 minutes late and ended 40 minutes early. Very disappointing and what a waste of money. Most importantly, THEY DO NOT SANITIZE their equipment. I was asked to lay my head on a nasty pillow that countless other people have used before me (think headlice). The mat on which I had... read full review