“To the Devon, AC, and Zoe. Thank you so very much for all of your help fixing a disaster of an experience. I placed my order online for an Xbox series X for my family for Christmas. The original order was supposed to be picked up from the store at Perimeter however I received a message later that evening stating that the order was not available. I looked online and found that it was available at the Smyrna store. I tried to change the location online but it did not show as an option for me. I called the 888-Best-buy number for assistance twice. The first person told me that it wasn't available at any stores. I called the Smyrna store directly to verify that they had them and stock then called back to have the store pickup location changed again. Again I was told that they could not help me. I got to the store and was promptly greeted by an associate who asked if I needed help. I she checked for the item and it was in fact in stock. I then asked for the store manager or assistant store manager. While waiting another associate Devon asked if I needed assistance. I told him yes, what my issue or concern was and he also called a manager but he didn't stop there. He went above and beyond to get my problem fixed with the help of AC and Zoe. I know it's not much by I had just placed a $1200 order and depending upon what the resolve was going to be for this issue. I was going to cancel that order and return everything that I purchased the day before. Thank you to all of you went above and beyond to change my customer experience!!“
“Lester was awesome. He fixed my iPhone screen in 15 mins and it was $40 cheaper than previous phone clinic. They sell phones as well for affordable price and you won’t go wrong shopping with Lester!“
“Amaising service very professional and quick to deliver results please ask for Darrell“
“Xavier is the laptop guru. He was able to setup an appointment in a timely manner. In that same day of my appt, he quickly diagnosed my laptop issue. The part came in a 3-4 days. That next day, I brought my laptop back. He promptly fixed it in 3 hours! Xavier even cleaned my exhaust fan as a bonus! His service was friendly, professional, and the pricing was reasonable!“
“Very good and very accommodatingBy the time I finished shopping my phone was ready and all“
“Walk in and never been here before. However this guy was super chill and he fixed my phone very fast. I’m definitely coming back ??“
“Very pleased with service at Doctor Phone on Bolton Road, Atlanta. Took a 6 year old Samsung Galaxy phone that simply stopped working. The first screen they changed out didn’t help but they kept at it and got the phone working. Price was very reasonable. Will definitely use them again!!“
“My experience was limited to a 5 minute visit.The attendant was friendly courteous and helpful.“
“Great customer service, very reasonable price, very helpful, understanding. overall the place to go to get your phone fixed!! (less than 30 mins)“