“To the Devon, AC, and Zoe. Thank you so very much for all of your help fixing a disaster of an experience. I placed my order online for an Xbox series X for my family for Christmas. The original order was supposed to be picked up from the store at Perimeter however I received a message later that evening stating that the order was not available. I looked online and found that it was available at the Smyrna store. I tried to change the location online but it did not show as an option for me. I called the 888-Best-buy number for assistance twice. The first person told me that it wasn't available at any stores. I called the Smyrna store directly to verify that they had them and stock then called back to have the store pickup location changed again. Again I was told that they could not help me. I got to the store and was promptly greeted by an associate who asked if I needed help. I she checked for the item and it was in fact in stock. I then asked for the store manager or assistant store manager. While waiting another associate Devon asked if I needed assistance. I told him yes, what my issue or concern was and he also called a manager but he didn't stop there. He went above and beyond to get my problem fixed with the help of AC and Zoe. I know it's not much by I had just placed a $1200 order and depending upon what the resolve was going to be for this issue. I was going to cancel that order and return everything that I purchased the day before. Thank you to all of you went above and beyond to change my customer experience!!“
“Lester was awesome. He fixed my iPhone screen in 15 mins and it was $40 cheaper than previous phone clinic. They sell phones as well for affordable price and you won’t go wrong shopping with Lester!“
“Highly recommend and been multiple times to get service and all have been a success. A+“
“My fiancee needed her laptop fixed for work and he was able to make it happen in under an hour, so thankful to him, keep up the great work Ali“
“Xavier is the laptop guru. He was able to setup an appointment in a timely manner. In that same day of my appt, he quickly diagnosed my laptop issue. The part came in a 3-4 days. That next day, I brought my laptop back. He promptly fixed it in 3 hours! Xavier even cleaned my exhaust fan as a bonus! His service was friendly, professional, and the pricing was reasonable!“
“Very good and very accommodatingBy the time I finished shopping my phone was ready and all“
“great service i would most definitely recommend him to anybody that needs anything getting fixed. he fixed my phone in less than 15 minutes. also the prices are so affordable i will most definitely will be coming back when needed.“
“My experience was limited to a 5 minute visit.The attendant was friendly courteous and helpful.“
“Great service, fixed my husbands screen while we waited for tacos, less than 20 minutes & I’m happy cause he’s been taking my phone to work!“
“Had my phone waterlogged at a music festival and had to fly out that night. Mobile 1 Solutions went above and beyond getting my phone screen other parts replaced at 1am before my red-eye flight. Great customer service and friendly staff!“
“I went today because I didn't know my recovery password on my victus laptop after a mandatory update, without that I had 0 access to my laptop, a guy here helped me look for it and enter it calmly, it was cool, and he explained to me how to look for it if it happened again“
“Great customer service, very reasonable price, very helpful, understanding. overall the place to go to get your phone fixed!! (less than 30 mins)“