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Reviews for Genesis Health Care

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  • August 2024

    I came here to share a demoralizing experience I had at this drs office due to the combination of
    1) their office staff’s failure to communicate requirements before I had already driven across town for the appointment (although I asked twice if I had everything I’d need 2 weeks and again 1 week in advance) +
    2) their inflexible policy of not accepting my insurance unless their dr was already posted as my pcp. Yesterday was my very first attempted visit. The receptionist recommended I call and ask my insurance if they could make the switch in their office and miraculously my insurance could do it on the spot! But then she still denied me insurance... read full review

  • July 2024

    I have been a patient here for the last 2 years and I absolutely loved my experience with the nurse practitioner Crystal Johnson. I am not sure what has happened within the last few years. Calling to get an appointment or a prescription refill is useless. You can not get a live person on the phone. This is ridiculous.

  • July 2024

    It's been an horrible experience! I came out here 4 times for my scripts,they keep writing the wrong person, wrong meds,serious meds like High blood pressure meds still haven't received them

  • Genesis Health Care

    3200 Highlands Pkwy SE #250, Smyrna

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