Woof Gang Bakery & Grooming Berwick is a pet care haven that offers a wide range of natural dog and cat products, emphasizing holistic care and nutritional support. The business prides itself on exceptional customer service, with associates dedicated to helping pets and their owners. Services include dog grooming, nutritional counseling, and a healthy pet store with toys and natural treats. Some customers have had excellent experiences, praising the gentle handling of anxious pets and top-notch grooming services. However, others have had issues with pricing and communication, including unexpected add-ons and price increases. Despite this, Woof Gang Bakery & Grooming Berwick remains a popular destination for pet owners seeking high-quality care for their furry friends.
Best grooming experience ever! My border collie needs extra attention with her shedding issue and Erin did a spectacular job! ? And, my sweet border collie is actually smiling after her appointment. Erin was kind and patient with her AND did the best job. Sooooo grateful!
I stopped going after a year because of a couple instances. One instance of being overcharged with a $10 nail clipping fee being added to my grooming package that includes nail clipping (this was fixed with a credit for the next visit), another instance of not being told of a $20 price increase until after my 18 pound dogs grooming which brought the total to $100. My dog is a shihzu that is 25% poodle so they still charge extra for a “doodle” breed. I would have stayed if she wasn’t charged as a poodle breed and if I was warned about the increased prices beforehand.
Cute colors and atmosphere but the haircut was overpriced and not very good tbh. If you have the money to spend, go ahead. Customer service was also great. Only thing I’d say they need to work on, is being more transparent to their customers about when their pets will be finished with grooming.