About Thomas Eye Group - Sandy Springs Office
Thomas Eye Group's Sandy Springs Office is a busy full-service provider of eye care services for patients of all ages. They offer a wide range of services, including routine eye exams, glasses, and contact lenses. Patients praise the office for its expertise, particularly in pediatric eye care. The staff is described as kind and helpful, explaining procedures thoroughly and creating a soothing experience for young patients. However, some patients have expressed concerns about the check-in process, finding it impersonal and rushed. They suggest that staff could be more respectful and friendly during interactions. Billing practices have also been criticized for sending unexpected bills and pursuing collections for small amounts. Some customers have experienced long wait times after their scheduled appointments and have noted that the practice can feel overstaffed. There have been comments about upsells and revenue generating formulas that may not have the patient in mind.
All the staff was super nice and we will return but ultimately we waited 2 hours to be seen by a Dr today. We were a new patient for them so I will give some grace for that but 2 hours is way too long for a pediatric office.
Thomas Eye Group & specifically Dr Yoshi, Retina Specialist has been a true blessing after discovering my vein occlusion in my left eye. His patience as he educated me on the facts of this issue & his professional and thorough care for my vision has been truly commendable.
I highly recommend Thomas Eye for complete eye care from the simplest of needs to the more serious issues. Do not hesitate to reach out and schedule your consultation, your vision is the most important part of your health and there are no better physicians than those of Thomas Eye Care.
Sol Maria
Thomas Eye Group is a great company.. They have been helpful.
Everyone is very very helpful. Very friendly.
Thanks Mr Berland. Mr Blasberg and Ms ? from yesterday. She has really made me feel at home. And helped me with it all!! 😇
Thank you guys 🫶🏾 Thanks